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Receive an order in just 2 business days! Standard free shipping arrives in 2-5 business days and all orders are shipped from NY.
Customers are never responsible for a package that is not delivered. All orders are shipped with a tracking number that updates as the order goes from shipment to delivery. If the tracking does not update to confirm delivery, do not worry, we will send another package for Free.
We offer Signature Priority Shipping for those worried about a package being stolen – get it fast, and with security! Our Priority Shipping options guarantee speedy deliveries. And for all of our international customers, like our Canadian friends to the north, we offer competitive, international shipping options.
All items purchased at NY Vape Shop may be eligible for a return and all orders come with a 30-Day Money Back Guarantee. Whether you received a wrong product, a damaged item, changed your mind, or something else, just reach out to our customer service to initiate a return.
Our guarantee offers shoppers a care-free shopping environment. Unsure of how something looks? Not sure if a product will fit or if you are buying the correct vape parts? Do not worry. If you change your mind about a purchase, receive the wrong item or something else, just follow the guidelines and return your order within 30 days of the order delivery date to receive a full refund. Any return that is received after 30 days may still be eligible for an exchange or store credit.
This vape pen comes with a safety lock feature to prevent the vape from going off while in your pocket or bag. To turn the vaporizer on or off, press the power button 5 times quickly in a row and do not worry about pressing the button 1 or 2 extra times. Once the unit is powered on, when you hold the power button, the led behind the button should light up.
You should always try and use the usb charger that came with the A Micro Vape Wax Pen because using one that is different has potential to harm the battery. Plug the charger into a power source. Then plug the other end of the charger into the usb charging port on the bottom of the battery. When the battery has been plugged in properly, the red light next to the charging port will turn on. Once fully charged, the light with shut off and the battery should be unplugged immediately as well as the charger unplugged from the power source. Always store your battery in a cool, dry place for optimal use and life.